International Association of Scientific Innovation and Research (IASIR)
Enterprises launch many business services to its clients. The business process must be effective in meeting the client's expectations for the enterprises success in the competitive business area. The job of business architects in the enterprise is to design a service process flow and provide to managers to implement the service flow. When the service is ready it is open to customer access. Customer use service process flow and gets their requirements satisfied. Being the end users of the service flow, customers have lot of queries and suggestions on the service flow.