International Journal of Information and Electronics Engineering
As the service sector rapidly grows, service prototyping and testing become more important. The main purpose of this research is to develop the service prototyping technology for service testing in virtual reality. The service prototype is the model that abstracts the core characteristics of real-world service and it can be used to demonstrate the real-world service in virtual reality. To do this, the authors construct the service testing system that shows the service scene upon service process by service execution system interworking with database.