Servicenow eBook: A Practical Approach to ITIL Adoption

The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid. In this eBook, you will learn the top five mistakes that occur during vision, planning and implementation stages. furthermore, learn how leading companies start with ITIL.

With a clear understanding of ITIL best practices, you will have a great start in bringing improved IT service delivery and support to your organization. Get your ITIL project off to a great start.

Provided by: ServiceNow Topic: Tech & Work Date Added: Nov 2016 Format: PDF

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