Six Sigma: A Literature Review Analysis

Provided by: WSDOT
Format: PDF
Six Sigma (SS) methodology is nowadays one of the most used approaches in the Quality Management field since its benefits coming from the improvement of the process outputs quality by identifying and removing the causes of defects and variability in manufacturing and business processes. Thus, literature on the SS topic is exponentially increased during last decades; the vast number of works on the SS field represents a good opportunity for a structured literature review of the paper, in order to understand the evolutions of the concept, the fields of its application and possible evolution for further studies.

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