Bucharest Academy of Economic Studies
Six Sigma is highly regarded by most practitioners in the area of quality being a cutting edge philosophy/concept that is directed towards continuous improvement. In research the benefits of Six Sigma are described especially in the area of manufacturing. Six Sigma and Business Process Management are two concepts that became highly regarded in the last couple years through their perspective on how organizations can manage and continuously improve their processes. These two, are approached in research mainly separately, and only at seldom times the authors might come across articles such this one that attempt to underline the power of the mix.