Close the IT monitoring Visibility Gap. If your IT monitoring tools show that everything is green, but your workforce is still complaining, you have an IT monitoring “Visibility Gap.”
That’s the gap between what your domain-specific monitoring tools are telling you and what your users are experiencing.
It exists because you can’t measure end user experience from the vantage point of the data center “looking out.” You can only measure it from the end user’s perspective “looking in.”
Download our Riverbed Solutions Brief and find out how SteelCentral Aternity enables you to rapidly diagnose and resolve end user issues and optimize the productivity of your tech-dependent workforce.