Strategic Considerations When Building Customer Service for the Next Decade

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Strategic Considerations When Building Customer Service for the Next Decade

This is a a practical approach to creating a strategy while considering the issues that affect customer service today and for the next few years. Let’s explore this model.

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IIoT software assists manufacturers and other industrial operations with configuring, managing and monitoring connected devices. A good IoT solution requires capabilities ranging from designing and delivering connected products to collecting and analyzing system data once in the field. Each IIoT use case has its own diverse set of requirements, but there are key capabilities and ...

Recruiting an Operations Research Analyst with the right combination of technical expertise and experience will require a comprehensive screening process. This Hiring Kit provides an adjustable framework your business can use to find, recruit and ultimately hire the right person for the job.This hiring kit from TechRepublic Premium includes a job description, sample interview questions ...

The digital transformation required by implementing the industrial Internet of Things (IIoT) is a radical change from business as usual. This quick glossary of 30 terms and concepts relating to IIoT will help you get a handle on what IIoT is and what it can do for your business.. From the glossary’s introduction: While the ...

Strategic Considerations When Building Customer Service for the Next Decade

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Strategic Considerations When Building Customer Service for the Next Decade

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