To meet business demands for more solutions faster at lower costs, IT leaders are transforming their systems, organizations, people, and processes. Much faster delivery of solutions is only half of the challenge; systems and business process integrity must complete the picture. A key strategy: Adopt systems that pre-integrate servers, storage, networking hardware, middleware, and data management software. Why: To eliminate manual installation, and configuration labor and enable automated deployment and change management. These “integrated systems” deliver the greatest benefits when supported by IT organizations that converge and integrate today’s stovepiped functions.In a September 2012 study commissioned by IBM, Forrester Consulting described how adoption of integrated systems prompt IT leaders to converge technical roles and adopt new processes for faster solution delivery (e.g. DevOps). In February 2013, IBM commissioned Forrester Consulting to extend this research to determine the best IT organization to support integrated systems.