Study of a Queue Model Using an Estimation of Distribution Algorithm

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Provided by: International Journal of Soft Computing and Engineering (IJSCE)
Topic: Data Management
Format: PDF
An analysis of a queue model M/M/1 for an outpatient clinic was done considering no-shows from the patients. In order to detect how no-shows affect the performance measure, i.e., the doctor's idle time on the patient-doctor system the authors consider analyzing the behavior of the patients when they have an appointment with a previous diagnostic successfully. The alternative approach was validated using a simulation model that was built through Delmia Quest R20 and an estimation of distribution algorithm to model the workflow in a small health clinic in Mexico.
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