Supply Chain Management in the ERP Industry

Compared to traditional industries, the software industry has three interesting properties: the software supply chain covers a range of value-adding services, many development decisions are related to the change of installed products, and the marginal costs of reproducing and distributing software are negligible. This paper explores how these industry-specific factors enable and/or constrain the supply chain management initiatives of software companies by conducting two case studies in the Enterprise Resource Planning (ERP) domain. The results show that most of these initiatives are concerned with integrating quality management across the supply chain.

Provided by: University of Greifswald Topic: Social Enterprise Date Added: May 2008 Format: PDF

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