Eindhoven University of Technology
Business Process Management (BPM) systems provide a broad range of facilities to enact and manage operational business processes. Ideally, these systems should provide support for the complete BPM life-cycle: (re)design, configuration, execution, control, and diagnosis of processes. In this paper, the authors evaluate the support provided by the FileNet P8 BPM Suite, which is consistently ranked as one of the leading commercial BPM systems. Taking realistic business scenarios as starting point, they completed a full pass through the BPM cycle with several tools from the FileNet P8 BPM Suite.