Business success in meeting today’s dynamic organizational requirements is dependent on its ability to empower a mobile workforce. Business IT resources — including application, data, and services — must be securely and reliably accessible by every device employed to perform business tasks, regardless of whether it is owned by the business or by an employee, and all endpoints (including desktop PCs and mobile devices) must be provisioned and supported without violating enterprise policies. This EMA white paper identifies key management processes necessary for enabling workforce mobility, including asset lifecycle management, resource provisioning, security and compliance, and problem management.