Tackling the Five Greatest Challenges of Cloud Service Sprawl

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Provided by: CA Technologies
Topic: Cloud
Format: PDF
The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services - both those provided in-house and outsourced - central to business success. As companies turn increasingly to outside vendors, substandard performance and service outages increase risk as well as the cost of doing business. These vendor failures can delay deliverable dates and, if not managed properly, cause unpredictable cascading service breakdowns. When organizations are able to effectively capture the right attributes of IT services, they then can articulate better the value of IT in business terms.
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