As customer data storage requirements have risen exponentially, data and document retention and how long data should be stored for is becoming increasingly important. Not only must organisations ensure that they adhere to the wide-ranging legal requirements for retention but they should also have appropriate data retention policies so as to save themselves significant storage space and costs.

This paper highlights why data retention is a significant business issue for organisations and why data retention should be addressed by the boards of organisations rather than being left to the
IT department alone.