The Effects of Business Process Orientation on Innovation

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Provided by: Tokyo Gas
Topic: Big Data
Format: PDF
With the evolution of customer's needs, innovation becomes a core competency of organizations to success in the intense global competition nowadays. Business Process Orientation (BPO), as \"A state of mind\" of the organization, emphasizes to employ a customer-and-process-oriented way to rethink and reengineer business. It is interesting and important to understand the role of process-oriented thinking and working in the innovation-driven economy. To better understand BPO, this paper applies McCormack's definition to consider BPO's influences on innovation in both employee and organization levels in aspect of three main components.
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