The Evolution of Business Services: Delivering Value to Boost Revenue

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Provided by: Juniper Networks
Topic: Networking
Format: PDF
Continued drive for ever increasing network bandwidth consumption, combined with the current cost cutting economy, represents a unique opportunity for service providers to increase revenue by offering cost-effective managed business services. Many enterprises that are considering migrating to manage services ultimately base their decision on three criteria: Total Cost of Ownership (TCO), responsiveness to their changing needs, and measurable conformance to Service-Level Agreements (SLAs). If service providers can meet these criteria, they will boost customer satisfaction levels and, in turn, improve customer relations by reshaping their images as trusted business partners instead of just basic commodity brokers. This new relationship will also produce larger and more sustainable revenue streams.
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