The Feasibility of Using Business Process Improvement Approaches to Improve an Academic Department

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Provided by: Dominican University
Topic: Big Data
Format: PDF
Business Process Improvement (BPI) has been used in a variety of areas including higher education to improve performance and processes. This paper focuses on the potential applicability of different BPI techniques to improve a small academic department. Business process improvement techniques include, among others, Total Quality Management (TQM), Six Sigma, Business Process Reengineering (BPR), Kaizen, and Lean Manufacturing. The goal of the paper is to provide a brief but wide ranging introduction to members of the academic community regarding various modern approaches to systemic change and analytical tools to analyze, plan, execute and manage this change to obtain desired results.
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