The Forrester Wave: CRM Suite Customer Service Solutions, Q3 2012

Provided by: Australia
Topic: Cloud
Format: PDF
In this report, 18 significant products in the CRM customer services solutions space were evaluated from a broad range of vendors. This report details the findings on how CRM suite customer service solutions measure up and plots where they stand in relation to each other in order to help application development and delivery (AD&D) professionals select the right solution for their needs.

Download now to find out how the Top 18 solutions stack up.

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