"Zebra recently surveyed manufacturers, retailers and logistics firms to see how they’re handling new customer fulfilment expectations now that e-commerce accounts for $2.3 trillion in global sales. The study revealed that:
• 95% agree that e-commerce is driving the need for faster delivery.
• 55% of organizations still use pen and paper to manage omnichannel logistics.
• 61% say automation is disrupting the industry.
It’s clear that the rise of omnichannel fulfillment is sparking big-time changes. Where will the industry go from here? The answer: It’s going digital.Access Reinventing the Supply Chain: The Future of Fulfillment Vision Study to see the rest of the results and find out how fulfillment is expected to change to meet future customer expectations.