The Impact of Software-as-a-Service on Business Models of Leading Software Vendors: Experiences From Three Exploratory Case Studies

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Provided by: Association for Information Systems
Topic: Big Data
Format: PDF
The number of software vendors offering 'Software-as-a-Service' has been increasing in recent years. In the Software-as-a-Service model software is operated by the software vendor and delivered to the customer as a service. Existing business models and industry structures are challenged by the changes to the deployment and pricing model compared to traditional software. However, the full implications on the way companies create, deliver and capture value are not yet sufficiently analyzed. Current research is scattered on specific aspects, only a few studies provide a more holistic view of the impact from a business model perspective. For vendors it is, however, crucial to be aware of the potentially far reaching consequences of Software-as-a-Service.
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