International Journal of Emerging Technology and Advanced Engineering (IJETAE)
In this paper, the authors presented the key findings of surveys of email users, businesses, and ISPs in Saudi Arabia. The surveys were to investigate the nature of email SPAM in Saudi Arabia, its effects, methods and efforts taken to combat it. They also aimed to investigate the Anti-SPAM filters used to combat email SPAM, and their effectiveness in detecting Arabic versus English email SPAM. In all, 1,500 email users, 300 businesses, and 27 ISPs were surveyed, and completed surveys were collected from 1,020 email users, 92 businesses, and 11 ISPs. The results indicated that there was no single definition of what constitutes email SPAM in Saudi Arabia, and definitions of respondents differed among groups of participants.