The way that digital tools enable collaboration in the workforce is set for one of the largest shifts in years as new technologies and techniques provide several paths
forward towards effective new methods.
The root causes of these advances appear to be a confluence of three things: a) New emerging technologies, b) a trend back towards lightweight text chat, and c) newly
successful experiments in integrating productivity tools together with collaboration apps. On the emerging tech side, this includes major technologies like machine
learning, artificial intelligence, natural language processing, and bots, along with new workplace hub-like models for collaboration that support in-place app
integration for a more seamless and contextual user experience.
These shifts have led to a recent crop of major new product entrants in the space, as well as
adjustments to some of the leading enterprise products in response.