Today’s IT leaders are faced with a seemingly intractable problem. On the one hand, they are pressured to support new technologies and innovations, such as client mobility and cloud services. At the same time, the growing use of agile development techniques and the move towards an “app economy” are accelerating the rate of new, business-critical application deployments. And all the while, expectations are continuously rising for higher availability and faster performance across hybrid physical/virtual/cloud infrastructures. One important path to success involves bringing together infrastructure, application, and service level visibility via a technique known as “unified IT monitoring.” This ENTERPRISE
MANAGEMENT ASSOCIATES® (EMA™) white paper examines why unified IT monitoring is an important enabling technology for both enterprises and management service providers, including both the organizational and strategic impacts as well as the business case surrounding it. It goes further to examine CA Unified Infrastructure Management as an example of unified IT monitoring, and reviews three case studies where the solution has been deployed for active use in a unified manner.