Today’s companies are challenged to find new and innovative ways to improve their business processes, customer experience, and competitive advantage.

According to former Accenture CEO Pierre Nanterme, Proof of this is that “Digital is the main reason just over half of the companies on the Fortune 500 have disappeared since the year 2000.

Companies are challenged to understand the impact of implementing new technologies such as business process management, enterprise content management, business intelligence, process mining, customer relationship management, customer journey mapping, artificial intelligence, robotic process automation (RPA), service delivery automation, and/or process analytics.

Find out more in this whitepaper about the benefits of knowing where and how to leverage these technologies has become a real challenge for most companies.