NORTH ATLANTIC UNIVERSITY UNION
Knowledge has a strategic role in the modern company. Therefore, company must know how to manage knowledge. Knowledge Management (KM) is the concept of the systematic collection, organization, archiving and sharing of knowledge aimed at achieving the objectives of the company. The increase of the quantity and dynamics of knowledge have opened the need for use of information technology, referred to as the Knowledge Management System (KMS). The success of a business depends on its successful management of business processes and successful decision making processes.