Amman Arab University
Many firms are deploying ERP systems in supply chain applications. Recently Jordan has embarked upon an ambitious plan to make full use of the IT capabilities. In Jordan, the application of the ERP systems is relatively immature. In addition, it is evolving, and the number of organizations involved is growing. Raising awareness and knowledge is essential for adopting ERP systems in supply chain in Jordan, at both the organizational and inter-organizational levels. Firms need to identify and understand the critical factors that affect the using of ERP systems successfully in SCI, and address them effectively to ensure that the promised benefits can be realized and failures can be avoided.