Cisco commissioned Forrester Consulting to examine the total economic impact and potential return on investment
(ROI) enterprises may realize by deploying Cisco Catalyst Access Switches. The purpose of this study is to provide
readers with a framework to evaluate the potential financial impact of Cisco Catalyst Access Switching on their
organization. For this study, Forrester conducted interviews with five existing Cisco customers and completed an
online market survey of 104 senior network managers. The analysis showed that operating expense (opex) contributed
up to 70% of total cost of ownership (TCO), which is combination of upfront capital costs and operational costs
incurred during the life cycle of the switch.