The Ultimate Guide to As-A-Service: Customer Onboarding & Retention
Getting each step right will go a long way in whether your successful as-a-service.
As you make the move to building your as-a-service offerings, you need to consider the impact it will have on your customers, both existing and prospective.
There are plenty of opportunities to improve overall service delivery, but it also presents a significant change in your business relationship.
In this guide, we will go over the critical steps in getting customers to buy into your new services.