University of Udine
Formal specification and operational support of time constraints constitute fundamental challenges for any enterprise information system. Although temporal constraints play an important role in the context of long-running business processes, time support is very limited in existing process management systems. By contrast, different kinds of planning tools (e.g., calendar systems and project management tools) provide more sophisticated facilities for handling task-related time constraints, but lack an operational support for business processes. This paper presents a set of 10 time patterns to foster the systematic comparison of these different technologies in respect to time management. The proposed patterns are all based on empirical evidence from several large case studies.