Total Quality Principles

Total quality management is a systematic approach to productivity improvement using qualitative and quantitative methods. It involves all stakeholders to continually improve the quality of all products and services. There are various elements of quality viz. customer focus, teamwork, continuous improvement, data-based or data enhanced decision-making, and integrated planning. The paper discusses the dynamics of total quality management.

Provided by: Fort Bend Independent School District Topic: Date Added: Jan 2003 Format: HTML

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