Universidad Politecnica de Madrid
In this paper, the authors present an overview of communication analysis, an approach to enterprise Information Systems (ISs) modeling that adopts a communicational perspective. It consists of a method and its underlying requirements structure. The proposed approach is conceived to be conceptually sound (it is founded on settled knowledge from various scientific fields), practically prescriptive (it offers guidance and criteria) and flexible (it offers specific strategies to deal with static and dynamic aspects of ISs). Both the method and the structure have been proved to be successful in complex projects.