Towards an Evaluation Framework for Business Process Integration and Management

Process-awareness in enterprise computing is a must in order to adequately support business processes. Particularly the interoperability of the (process-oriented) business information systems and the management of a company's process map are difficult to handle. Process-oriented approaches (like workflow systems and enterprise application integration tools) offer promising perspectives in this respect. However, a major problem for project managers is the accomplishment of economic-oriented assessments of such approaches. Currently, there exists no suitable evaluation framework. This position paper discusses important issues related to the introduction of such a framework.