Towards Robust Conformance Checking

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Provided by: Eindhoven University of Technology
Format: PDF
The growing complexity of processes in many organizations stimulates the adoption of Business Process Management (BPM) techniques. Process models typically lie at the basis of these techniques and generally, the assumption is made that the operational business processes as they are taking place in practice conform to these models. However, recent experience has shown that this often isn't the case. Therefore, the problem of checking to what extent the operational process conforms to the process model is increasingly important.
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