TQM's Resurgence and Six-Sigma

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Provided by: International Journal of Computer Applications
Topic: Enterprise Software
Format: PDF
Today, every modern organizations look forward to catch the successful in each steps in their work. To gain the successful factor they should follow set of tools and fixable technique. This technique can improve process by removing the cause of defect. Six sigma take the role for that purpose. The emergence of six sigma started at 1986 by Motorola and it use today by many industrial sector. In addition, TQM (Total Quality Management) is another key factor to improvement but it's for the entire process. Total quality management and six sigmas are considered two independent systems to enhance businesses and organization's output regardless of they are products or services; both are concerned about improving the quality of the organization.
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