Trend Report: The Importance of Remote Support in a Shift-Left World
More and more organizations are using a Shift-Left approach to support, bringing more complex work down to Level 1 and moving more repetitive work to self-service.
For these tasks, remote control systems are efficient and cost effective, allowing the handling of more complex work at Level 1.
Rescue by LogMeIn is an enterprise-ready remote support platform designed to address the key challenges associated with providing remote support both internally, to employees, and externally, to customers.
Discover how Rescue helps companies shift-left by creating more efficient support processes in an easy to learn – easy to use tool.
Subscribe to the Daily Tech Insider Newsletter
Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You’ll receive primers on hot tech topics that will help you stay ahead of the game. Delivered Weekdays