TSIA 2014 Report: The State of Support Services

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Provided by: LogMeIn Australia
Topic: Enterprise Software
Format: PDF
Looking back at 2014 and the major changes in support services, TSIA identifies what they see as the ‘New World for B4B’, with companies around the world making changes to the way they are structured and how they operate. Take a look at the new capabilities that will be added to the arsenal of support services organisations to help them meet the needs of their customers.
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