The United States Department of Agriculture (USDA) works to support the American agricultural economy to strengthen rural communities; to protect and conserve America’s natural resources; and to provide a safe, sufficient, and nutritious food supply for the American people. The USDA is composed of 17 separate agencies with an additional 17 offices that support research and development, marketing, safety, economic assistance, conservation, forest management and many other services across the US and foreign markets.
With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources. However, to utilize these technical trends, the agency needed to construct and execute a mobile strategy, combining device management, application delivery, and Bring-Your-Own-Device (BYOD) concepts while improving IT insight, retaining control, and cutting costs. This initiative needed to deliver a “seamless” user experience to significantly increase the speed, flexibility, and agility with which the government workforce could respond and deliver value to the public while also maintaining full security to meet agency requirements. Specifically, they needed to increase project collaboration and give field workers access to documents and forms while they aren’t on the network to efficiently receive input with customers.