Under Used, Under Threat

One of the toughest decisions the leader of a small business can face is knowing how and when to invest in technology so it can boost growth, enhance productivity, and help safeguard the future of the business.

First Voice, the magazine of the Federation of Small Businesses, wanted to understand how small businesses make use of technology and how they make
strategic decisions around IT investments and deployment.

Working in partnership with Cisco, First Voice ran the Small Business IT Survey 2018 via its website to establish the circumstances in which small business leaders make critical decisions on buying IT hardware, services, or hiring staff and/or consultants.

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