Queensland Treasury Corporation
The purpose of this paper is to examine the role of three strategies - organizational, business and information system - in post implementation of technological innovations. The findings reported in the paper are that improvements in operational performance can only be achieved by aligning technological innovation effectiveness with operational effectiveness. A combination of qualitative and quantitative methods was used to apply a two-stage methodological approach. Unstructured and semi structured interviews, based on the findings of the literature, were used to identify key factors used in the survey instrument design. Confirmatory Factor Analysis (CFA) was used to examine structural relationships between the set of observed variables and the set of continuous latent variables.