Upgrade Best Practices - Using the Oracle Upgrade Factory for Siebel Customer Relationship Management
Oracle's Siebel Customer Relationship Management (CRM) applications have evolved over time, and Oracle's commitment to customers, this suite of applications, and creating best-in-class products remains steadfast. The Siebel CRM product has expanded significantly in functionality, scalability, usability, and reduced cost of ownership over the past few releases. The authors want to ensure that organizations realize the highest value from these enhancements, both now and in the future. This paper guides user through the some recommended practices for upgrading, and talks about how Oracle can help user execute Siebel CRM upgrades in a cost efficient, low risk and short timeframe using the well established Oracle Upgrade Factory for Siebel CRM.