Use Case: Empower Your Customers with Omnichannel Access
Identity Cloud is API-centric and provides device-agnostic access. Any device that can make an API call can access identity management capabilities, whether that device is a phone, tablet, in-vehicle infotainment system, or any other type of connected device. Identity Cloud recognizes individual users across different devices, as well as groups of users, and can assist in the enforcement of data privacy regulations for each one. At the same time, it is architected to deliver excellent performance, even for use cases with hundreds of millions of users, and tight security for personal customer profile data.
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