SSRG International Journals
Can agile be used on support teams? The agile software development methodology has become increasingly popular for building applications by software development project teams. Many companies are moving from the traditional waterfall approach to the faster agile approach for their software development projects. Support teams have a lot of on their plate dealing with production issues as well as bug fixes and enhancements. This paper examined the possibility of using agile on support teams to help manage these development tasks while still ensuring that production issues are handled as they come up.