Using Lean Six Sigma To Improve Your TL 9000 Quality Management System: Return On Investment
A quality management system based on ISO 9001 including TL 9000, TS 16949, and AS 9100 is a general approach to improving over a period of time by introducing cultural change and discipline to an organization. Processes and their interactions are defined and documented to draw people out of their "Silos" and ensure that they know what is expected of them. Management is required to oversee the workings of the quality system and drive general improvements. Issues are resolved and their resolutions recorded through a systematic corrective and preventive action system so that lessons are learned.