IT services providers strive to reduce the complexity of selecting, implementing, and maintaining technology assets. Going a step further to manage all of the vendors that deliver IT-related services and products is a natural extension of what Managed Services Providers (MSP) already do for their clients.
For MSPs, vendor management can improve your company's profitability and increase the value you provide to the customer. For SMBs, your vendor management services can greatly reduce their frustration, save time, and improve service levels.
Before diving into vendor management, it's essential to have good processes in place in your own business. After all, your clients will now look to YOU as their primary point of contact when anything goes wrong.