Visual Support for Work Assignment in Process-Aware Information Systems

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Provided by: Eindhoven University of Technology
Topic: Big Data
Format: PDF
Process-aware information systems ranging from generic workflow systems to dedicated enterprise information systems use work lists to offer so-called work items to users. The work list handlers typically show a sorted list of work items comparable to the way that e-mails are presented in most e-mail programs. Since the work list handler is the dominant interface between the system and its users, it is worthwhile to provide a more advanced graphical interface that uses context information about work items and users.
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