Human Resources shared services (HRSS) are nothing new. According to a recent article in HR Magazine1, three quarters of Fortune 500 companies use shared services for one or more corporate functions.

According to a recent report from PWC2, 89 percent of companies using HRSS have achieved their original cost saving targets.There are 3 main reasons why organisations move to an HRSS model:

• Cost reduction
• Service improvement
• As a catalyst for process standardisation and simplification