Whitepaper: Video Collaboration in the Field: See the Path to Resolution
The expectation of instant gratification seems to be a way of life these days. The concept that everything you need is available on-demand is becoming quite common. This trend is beginning to show up in the B2B service world too. This report highlights the increased use of collabrative video tools in field service to ensure technicians have the information and skills to solve problems on a first visit.