Whom to Talk To? A Stakeholder Perspective on Business Process Development

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Provided by: Springer Healthcare
Topic: Big Data
Format: PDF
Although many organizations operate in a process-driven way, few members are skilled in specifying and developing business processes - a skill that has become crucial for organization development, in particular to establish agile enterprises. This paper shows, on the basis of natural language constructs (subject, predicate and object) and communication patterns between actors (subjects), how individual members of an organization could contribute to coherent and intelligible process specifications. A language and tool supporting Subject-oriented Business Process Management (S-BPM) are introduced, allowing organizations to cope with strategic and operational challenges dynamically. As many organizations already work with BPM concepts and technologies, existing approaches to process modeling are also revisited with respect to representing natural language constructs and standard sentence syntax.
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