Hyper-competition has become a key feature of an increasingly global and digital economy. Enterprises in almost every industry are being disrupted, with many experiencing a significant impact on their legacy business. This is the result of a permanent shift in consumer behavior and consumption patterns brought on by the onslaught of digital services and technology advancement that has enabled new business models.

This resource is analysing how empowering workforces with tools for flawless collaboration in a globalized economy is a major strategic priority and is seen as a competitive advantage in several ways.