
Artificial Intelligence
VoIPCan ChatGPT Do Reliable Call Center Sentiment Analysis?
AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models to uncover customer insights at scale.
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AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models to uncover customer insights at scale.
Australian IT leaders at Dell Technology Forum in Sydney were told they have no choice but to prepare their infrastructure and data for future AI workloads.
Forty percent of the professionals surveyed by Deloitte flagged data privacy as their top concern when it comes to GenAI, while only 22% did in 2023.
Gartner predicts Arm-based laptops will grab market share from x-86 as both consumers and business customers grab up laptops that can run generative AI.
Several tech companies, including Meta, penned an open letter to Europe expressing concerns about AI regulation, while a Google exec has spoken out against laws in the U.K. that prevent AI training models on copyrighted materials.
Users on Google Workspace Business, Enterprise, and Frontline plans can now access Google Gemini without switching to a personal email address.
ChatGPT usage can draw as much water as the state of Rhode Island does in 1.5 days, say The Washington Post and the University of California, Riverside.
Google’s NotebookLM update expands source options and citation features, enhancing research and note-taking with more accurate and diverse references.
ManageEngine reveals that digital maturity is essential for AI success in Australian cybersecurity. Discover how streamlined processes and automation boost AI ROI and effectiveness.
Google’s new AI disclosure feature can impact customer trust and help to maintain credibility in search and advertising.
Amp up your social media marketing with CoxPost, the all-in-one AI-powered platform that automates posts, chats, comments, lead generation, and more.
Security leaders don’t believe developers check the quality of the AI-generated code with as much rigour as they do their own, according to a report from Venafi.
The firm’s Tech Sentiment Report finds mixed views on the future of tech growth in the short term.
The best laptop deals can help you get more done during the workday without emptying your bank account.
Australia's IT spending is set to surge 8.7% in 2025, driven by cyber security needs, AI investments, and hardware upgrades as Windows 10 ends.